Will You Be My Friend?

Talking to people in ads, cover letters, landing pages, sales letters and the list goes on.

So, how do we do it genuinely, with enthusiasm, directness? How do we write as though our potential clients are our best friends?

Have you ever been camping or hiking? Have you ever “discovered” the coolest trail just off your campsite that leads to a wonderful haven holding the perfect pond and picturesque climb?

(If you haven’t, imagine that you have – all of the smells, sounds, sights, relaxing among the trees…)

While at your site, there are other campers and they talk about their love of hiking/camping, too. Well, you just have to share about this amazingly awesome trail you discovered this afternoon – right next to your very campsite.

How would your conversation go? What would you say? We won’t get into the nuts and bolts of a conversation here but suffice it to say you would be excited.

Not only that, your conversation would be casual, comfortable and fun. After all, you’re there enjoying the great outdoors together in a communal environment, soaking up nature.

When you share what you discovered, everyone is intrigued and wants to see those same things, too. Why? It’s the love of the adventure, but more importantly, it’s because you have a camaraderie, a high comfort level with each other, a familiarity stemming from your love for camping.

Did you know it’s that easy to tell a story for a potential client or customer.

What is the point of motivation? That’s what we’re after. Not when they’re already deep into discovery about a particular purchase. While we can retrieve someone from that or guide them down a different path…if we can get them and/or show them a unique idea, get them to think in a certain direction from the beginning of their journey, voila.

How do we build the story?

Back to our camping friends. Sitting around a fire, having something to eat, or warming ourselves, talking about our day.

What about our BIG idea? With camping it’s our cool and awesome path? The big idea in a sales letter is one leading to a greater adventure, a better solution, removes pain, reinforces someone’s importance to themselves.

There ‘ya go. How do we talk to people we don’t even know like that?

That’s where studying and demographics, data, what someone in the particular position needs, wants, wants to accomplish…

We develop a persona. Once we feel familiar with that person; what they want to buy, eat, drive, what motivates them to do what they do, then we envision ourself with them, out and about; eating, buying, learning, growing.

And today with the internet and the explosion of ideas, trends, personalities, it can be even easier to see and read what motivates people. They are putting themselves out there for all to see. Take the time and read and learn.

We don’t always have to rely on “cold” data. We can get real time life goals, dreams, dislikes, cravings, happiness, from the very people we are trying to reach. They are talking, are we listening? Are we watching?

We can get to know them quite well. We can envision ourselves with them and like a good friend offer them tailor made directions, solutions for their life, their purchase, their well-being.

Then we can start writing.

We think about them, we feel what they feel and we write to one of our closest friends. When we do, they can’t help but read what we’re writing. They want to know what it is; what’s at the end of that path up the hill and between those two mountains awaiting us. Something beyond what they imagined this morning when they woke up.

The big idea, the point of motivation.

We have the solution. We have what they need. What we need is for them to read what we have to share and stay engaged long enough to be blown away by all of the goodies we offer.

When they read, we are just like them. It could sound like a conversation on the phone, over lunch, at the camp site. As we write, we see them saying, “Yea, that’s what I was thinking”, “That’s exactly what I’ve been looking for…”

Take the time to dive deep into our newfound friend’s mystique, their persona, what makes them tick. You might even find you’re having a blast at the same time. You might even start to write as if you’ve known them for years. Hallelujah!

Enjoy all of your new “friends” as you write and engage with them on wonderful journeys.

Use Our Words for Good

I’ve noticed a trend in the internet world of today and perhaps so have you. It’s the fake friend, to get your email, to bombard you with high priced goods trend.

Sadly, someone noticed how well this idea works several years ago and sold it to just about everyone who wants to make money online. Now you can’t look at anybody’s information without first relinquishing your email information.

Of course, that will get you exclusive access to a video presentation (normally) showing you how you can make more money selling Volcanic Indonesian rocks, or any such stuff. Now, I know we all said to ourselves in the initial pouring over the primary information, “Well now, that actually looks good. I guess it can’t hurt to take a look.”

We were enticed, and that can be o.k. It’s what sales is about, getting to us in a way that makes us want to say, “yes”. But…the video we watched, while it had some good information was relatively incomplete. Near the end of the presentation, we watched as the presenter got even more excited about whatever life-changing thing they were showing.

Only $2000.00. That’s a steal considering all you will get. OOPS, they forgot to tell you the package you bought would come with dozens of emails talking about the upsell. Sure your purchase will be good, but if you could only see how much greater and how much more personalized access I’ll give you with this addition to the program you just bought…

Wait a minute! I was told this (very expensive) program was the end all and be all of my wants, dreams, desires.

Any of this sound familiar? Thought so.

Why do we use words? We use them to connect with people. We use them to persuade people. Ultimately we should be using them to help people.

How about we get to know people and find out if we can honestly help them with something. If I am a copywriter (which I am) and I am having a grand time with several contacts, it is only a matter of time before the topic of how I can help them with my writing comes up. And even then it won’t be a hard sell.

I know, I know, there are those out there who will accuse me of leaving money on the table, wasting perfectly good opportunities…

Am I out to use people just so I can make more money, or am I out to provide a service, friendship, perhaps an outlet for them to make money?

Here’s a novel, new, revolutionary idea. Let’s treat people with love and respect. Let’s let our relationships develop honestly and rejoice that we have more and more good people with which to interact and enjoy life.

Openings, opportunities, money-making ventures, collaborations will all happen. But this way they will happen and everyone wins, not just the one who harasses their email list the hardest and gets some high dollar courses sold this weekend.

Let’s think about our words, let’s use them for good – for building up, for encouraging, for easing the tensions of an already out of control world.

The Importance of Words

Studies show that in 2017 the number of text messages that were sent in the United States every day was about 26 billion. Wow, 26 billion!

And then in 2020 another study showed that the number of emails sent and received worldwide every day was over 306 billion. Over 306 billion emails sent and received worldwide every day!

There are also innumerable social media posts made daily as well as letters being mailed around the world.

Simply put, there is an almost incomprehensible number of words being communicated every day. And that doesn’t include spoken conversations that are taking place.

What does this mean to your emails, sales letters, case studies, white papers?

We want to be careful with our words. We need to think through what we say and how we say it. And this can be challenging with all the information that comes at us and at them on a daily basis.

Our customers have specific needs, desires, wants, pains. How do we solve them unless we can connect with them via words; words written to their heart, to them personally?

Just think though, how many avenues we/you have to reach out to anyone just about anywhere.

Emails — direct mail – texts – LinkedIn – Facebook – Twitter — Instagram.

Then there’s SlideShare – Pinterest – Youtube — Tik Tok — and a host of new and upcoming platforms to interact on.

With a careful study of your customers, you can “get to know” them and craft or have someone skilled in the art of crafting copy…

              (**Copywriters**)

 …reach them with stories, anecdotes, facts, testimonials, promises, proof – showing what you have to offer is exactly what they need in their life, right now.

Words mean a lot. Carefully chosen and well written words have the potential to solve problems, change the course of someone’s life, increase your success as a business owner, illuminate everyone involved in a positive and impactful way.

Let’s enjoy our words. They can and do work. Have fun finding those who love words and love to craft them so others’ lives can be improved.

Til next time.